SHIPPING & RETURNS
Shipping
Every print is hand-made to order, with great care taken in printing, mounting, and framing your chosen artwork.
Please allow 1–2 weeks for production before your piece is shipped.
- Processing time: 5–10 business days
- Shipping time: 3–7 business days (depending on location)
- Tracking: Tracking number provided once shipped
- Shipping partners: DHL, UPS, FedEx & local couriers
- Worldwide shipping: Yes
Returns
Each piece is custom printed and framed to order based on your selected size and frame.
For this reason, we are unable to accept returns, exchanges, or changes after 24 hours.
All sales are final.
If your artwork arrives damaged or in less than perfect condition, please contact us as soon as possible and include photos of:
- The original packaging
- The shipping box
- Any visible damage to the frame or artwork
Our team will work quickly to repair or replace your piece.
For assistance, contact us at: support@ralapaints.com